/* ===== Brabura Care Portal — estilos (aislados bajo .bcp-portal) ===== */
.bcp-portal{
  --gold:var(--bcp-gold,#c8a24a);
  --gold-d:#b08d35;
  --sidebar:var(--bcp-sidebar,#1a1c1d);
  --sidebar-2:#232627;
  --ink:#1d1f20;--muted:#7a7f83;--line:#e7e4df;--bg:#f4f3f0;--card:#fff;
  --green:#1f9d57;--green-bg:#e6f4ec;--blue:#2f6fed;--orange:#e08a1e;--red:#e2452b;
  --radius:14px;--shadow:0 1px 2px rgba(20,20,20,.04),0 8px 24px rgba(20,20,20,.05);
  font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,Helvetica,Arial,sans-serif;
  color:var(--ink);font-size:14px;line-height:1.45;background:var(--bg);
  display:grid;grid-template-columns:248px 1fr;min-height:100vh;
  border-radius:var(--radius);overflow:hidden;
}
.bcp-portal *{box-sizing:border-box}
.bcp-portal a{color:inherit;text-decoration:none}
.bcp-portal svg{fill:none;stroke:currentColor;stroke-width:1.5;stroke-linecap:round;stroke-linejoin:round;width:18px;height:18px;flex:none}

/* Sidebar */
.bcp-side{background:var(--sidebar);color:#cfd2d4;display:flex;flex-direction:column;padding:26px 18px;gap:22px}
.bcp-brand{padding:0 8px}
.bcp-brand-name{font-weight:800;letter-spacing:.14em;font-size:21px;color:#fff}
.bcp-brand-sub{font-size:9px;letter-spacing:.42em;color:var(--gold);margin-top:2px}
.bcp-nav{display:flex;flex-direction:column;gap:3px}
.bcp-nav a{display:flex;align-items:center;gap:13px;padding:11px 13px;border-radius:10px;color:#b9bdbf;font-weight:500;transition:.15s}
.bcp-nav a:hover{background:var(--sidebar-2);color:#fff}
.bcp-nav a.active{background:#fff;color:var(--ink);font-weight:600}
.bcp-care-box{margin-top:auto;background:linear-gradient(180deg,#26292b,#1f2223);border:1px solid #34383a;border-radius:12px;padding:16px}
.bcp-care-ttl{display:flex;align-items:center;gap:8px;color:#fff;font-weight:700}
.bcp-care-ttl svg{stroke:var(--gold)}
.bcp-care-box p{font-size:11.5px;color:#9a9ea0;margin:9px 0 11px}
.bcp-care-lk{color:var(--gold);font-weight:600;font-size:12.5px}
.bcp-help{font-size:11.5px;color:#9a9ea0;padding:0 8px}
.bcp-help h4{color:#e7e9ea;font-size:12.5px;margin:0 0 6px}
.bcp-help-sub{color:#7e8284;margin-bottom:6px}
.bcp-help-row{display:flex;align-items:center;gap:9px;margin:7px 0}
.bcp-help-row svg{stroke:var(--gold);width:14px;height:14px}

/* Main */
.bcp-main{padding:22px 30px 40px;overflow:auto}
.bcp-topbar{display:flex;align-items:flex-start;justify-content:space-between;margin-bottom:22px}
.bcp-hi{font-size:23px;font-weight:800}
.bcp-welc{color:var(--muted);margin-top:3px}
.bcp-top-right{display:flex;align-items:center;gap:18px}
.bcp-bell{position:relative;width:42px;height:42px;border-radius:50%;background:#fff;border:1px solid var(--line);display:grid;place-items:center}
.bcp-bell svg{stroke:var(--ink);width:19px;height:19px}
.bcp-dot{position:absolute;top:-3px;right:-3px;background:var(--red);color:#fff;font-size:10px;font-weight:700;width:18px;height:18px;border-radius:50%;display:grid;place-items:center}
.bcp-user{display:flex;align-items:center;gap:11px}
.bcp-nm{font-weight:700;font-size:13.5px;text-align:right}
.bcp-em{color:var(--muted);font-size:11.5px;text-align:right}
.bcp-avatar{width:42px;height:42px;border-radius:50%;background:linear-gradient(135deg,#c8a24a,#8a6d28);display:grid;place-items:center;color:#fff;font-weight:700}

/* Grid */
.bcp-grid{display:grid;grid-template-columns:1.35fr 1fr 1fr;gap:18px;align-items:start}
.bcp-card{background:var(--card);border:1px solid var(--line);border-radius:var(--radius);padding:20px;box-shadow:var(--shadow)}
.bcp-card h2{font-size:16.5px;font-weight:800;margin:0 0 16px}
.bcp-card-head{display:flex;align-items:center;justify-content:space-between;margin-bottom:16px}
.bcp-card-head h2{margin:0}
.bcp-see{color:var(--muted);font-size:12.5px;font-weight:600}
.bcp-span2{grid-column:1/-1}
.bcp-empty{color:var(--muted);font-size:12.5px;padding:8px 0}

/* Mi Cocina */
.bcp-kitchen{display:flex;gap:18px}
.bcp-kphoto{flex:none;width:240px;height:180px;border-radius:12px;position:relative;overflow:hidden;background-size:cover;background-position:center;background-color:#544a42;background-image:linear-gradient(180deg,rgba(0,0,0,.05),rgba(0,0,0,.45)),repeating-linear-gradient(115deg,#5b5048 0 22px,#52473f 22px 44px)}
.bcp-klbl{position:absolute;left:14px;bottom:12px;color:#fff}
.bcp-km{font-weight:700;font-size:15px}
.bcp-specs{flex:1;display:flex;flex-direction:column;gap:13px;font-size:12.5px}
.bcp-spec{display:flex;gap:11px;align-items:flex-start}
.bcp-spec svg{stroke:var(--gold);width:16px;height:16px;margin-top:2px}
.bcp-spec .k{color:var(--muted);font-size:11px}
.bcp-spec .v{font-weight:600}
.bcp-badge-ok{display:inline-block;background:var(--green-bg);color:var(--green);font-weight:700;font-size:11px;padding:2px 9px;border-radius:20px;margin-top:2px}
.bcp-card-foot{margin-top:16px;padding-top:14px;border-top:1px solid var(--line)}
.bcp-card-foot a{color:var(--muted);font-weight:600;font-size:12.5px}

/* Ayuda */
.bcp-help-text{color:var(--muted);font-size:12.5px;margin-bottom:14px}
.bcp-btn-dark{display:flex;align-items:center;justify-content:center;gap:8px;width:100%;background:var(--ink);color:#fff;font-weight:600;padding:12px;border-radius:9px;border:0;cursor:pointer;font-size:13px}
.bcp-btn-dark svg{stroke:#fff;width:16px;height:16px}
.bcp-hlist{margin-top:6px}
.bcp-hlist a{display:flex;align-items:center;gap:12px;padding:11px 2px;border-bottom:1px solid var(--line);font-weight:600;font-size:13px}
.bcp-hlist a:last-child{border-bottom:0}
.bcp-hlist a svg{stroke:var(--gold);width:17px;height:17px}
.bcp-hlist a .arr{margin-left:auto;color:var(--muted)}

/* Tickets */
.bcp-ticket{padding:13px 0;border-bottom:1px solid var(--line)}
.bcp-ticket:last-of-type{border-bottom:0}
.bcp-ticket .t1{display:flex;align-items:center;gap:9px;margin-bottom:3px}
.bcp-code{font-weight:800;font-size:13.5px}
.bcp-pill{font-size:9.5px;font-weight:800;padding:2px 7px;border-radius:5px}
.bcp-pill.urg{background:var(--red);color:#fff}
.bcp-subj{font-weight:600;font-size:13px}
.bcp-meta{display:flex;align-items:center;justify-content:space-between;margin-top:4px}
.bcp-upd{color:var(--muted);font-size:11px}
.bcp-status{display:flex;align-items:center;gap:6px;font-size:11.5px;font-weight:700}
.bcp-status .d{width:7px;height:7px;border-radius:50%}
.bcp-status.s-rev{color:var(--blue)} .bcp-status.s-rev .d{background:var(--blue)}
.bcp-status.s-ok{color:var(--green)} .bcp-status.s-ok .d{background:var(--green)}
.bcp-status.s-ship{color:var(--orange)} .bcp-status.s-ship .d{background:var(--orange)}
.bcp-status.s-urg{color:var(--red)} .bcp-status.s-urg .d{background:var(--red)}
.bcp-btn-ghost{display:block;text-align:center;width:100%;border:1px solid var(--line);border-radius:9px;padding:11px;font-weight:600;font-size:12.5px;margin-top:14px;background:#fff;cursor:pointer}

/* Ventajas */
.bcp-features{grid-column:1/-1;display:grid;grid-template-columns:repeat(5,1fr);gap:14px;padding:6px 0}
.bcp-feat{display:flex;gap:12px;align-items:flex-start}
.bcp-feat svg{stroke:var(--gold);width:30px;height:30px}
.bcp-feat .ft{font-weight:700;font-size:12.5px}
.bcp-feat .fd{color:var(--muted);font-size:11px;margin-top:2px}

/* Dos columnas */
.bcp-two{display:grid;grid-template-columns:1fr 1fr;gap:18px}
.bcp-two-wide{display:grid;grid-template-columns:1.55fr 1fr;gap:18px;align-items:start}

/* Documentación */
.bcp-doc{display:flex;align-items:center;gap:13px;padding:10px 0;border-bottom:1px solid var(--line)}
.bcp-doc:last-child{border-bottom:0}
.bcp-doc .ic{width:34px;height:34px;border-radius:8px;background:#f4f1ea;display:grid;place-items:center;flex:none}
.bcp-doc .ic svg{stroke:var(--gold-d);width:17px;height:17px}
.bcp-doc .nm{font-weight:600;font-size:13px;display:block}
.bcp-doc .mt{color:var(--muted);font-size:11px;display:block}

/* Repuestos */
.bcp-rep{display:flex;gap:16px}
.bcp-diag{flex:none;width:165px;height:165px;border-radius:12px;background:#f6f4ef;border:1px solid var(--line);display:grid;place-items:center}
.bcp-diag svg{width:110px;height:110px;stroke:#9a8f7d}
.bcp-rc{flex:1}
.bcp-rc h3{font-size:14px;font-weight:700;margin:0 0 4px}
.bcp-rc p{color:var(--muted);font-size:12px;margin:0 0 12px}
.bcp-search{display:block;width:100%;border:1px solid var(--line);border-radius:9px;padding:10px 12px;font-size:12.5px;margin-bottom:10px}

/* Regalo */
.bcp-gift-head{display:flex;justify-content:space-between;align-items:flex-start}
.bcp-gift-head p{color:var(--muted);font-size:12.5px;max-width:230px;margin-top:4px}
.bcp-gift-ico svg{width:36px;height:36px;stroke:var(--gold-d)}
.bcp-gifts{display:grid;grid-template-columns:repeat(5,1fr);gap:9px;margin:16px 0 14px}
.bcp-gopt{border:1px solid var(--line);border-radius:11px;padding:12px 6px;text-align:center;cursor:pointer;transition:.15s;background:#fff}
.bcp-gopt:hover{border-color:var(--gold);background:#fdfbf6}
.bcp-gopt.selected{border-color:var(--gold);background:#fdf8ee;box-shadow:0 0 0 1px var(--gold) inset}
.bcp-gopt .gi{height:30px;display:grid;place-items:center}
.bcp-gopt .gi svg{width:27px;height:27px;stroke:#5c5346}
.bcp-gopt .gn{font-size:10.5px;font-weight:600;margin-top:6px;color:#444;display:block}
.bcp-gift-msg{color:var(--green);font-weight:600;font-size:12px;margin-top:8px;min-height:14px}

/* Pedidos */
.bcp-order{display:flex;align-items:center;gap:16px;padding:6px 0}
.bcp-othumb{width:62px;height:54px;border-radius:9px;background:repeating-linear-gradient(115deg,#5b5048 0 14px,#52473f 14px 28px);flex:none}
.bcp-oc{font-weight:700;font-size:13.5px;width:140px}
.bcp-od{color:var(--muted);font-size:12px;width:90px}
.bcp-op{font-weight:700;width:100px}
.bcp-ver{margin-left:auto;width:auto;margin-top:0;padding:9px 16px}

/* CTA */
.bcp-cta{background:linear-gradient(135deg,#1b1d1e,#2a2d2f);color:#fff;border-radius:var(--radius);padding:22px;position:relative;overflow:hidden}
.bcp-cta h3{font-size:16px;font-weight:800;margin:0}
.bcp-csub{color:#b9bdbf;font-size:12.5px;margin:4px 0 14px;max-width:330px}
.bcp-cta-feats{display:grid;grid-template-columns:1fr 1fr;gap:8px 22px;margin-bottom:16px;max-width:300px}
.bcp-cta-feats div{display:flex;align-items:center;gap:8px;font-size:12px;color:#dfe1e2}
.bcp-cta-feats svg{stroke:var(--gold);width:14px;height:14px}
.bcp-btn-gold{display:inline-block;background:linear-gradient(180deg,#cda74e,#b08d35);color:#1a1408;font-weight:700;border:0;border-radius:9px;padding:11px 20px;cursor:pointer;font-size:13px}
.bcp-crown{position:absolute;right:20px;bottom:18px;opacity:.85}
.bcp-crown svg{width:50px;height:50px;stroke:var(--gold)}

/* Login note */
.bcp-login-note{display:block;padding:60px;text-align:center;grid-template-columns:none}

/* Modal */
.bcp-modal{position:fixed;inset:0;background:rgba(0,0,0,.5);display:none;align-items:center;justify-content:center;z-index:99999;padding:20px}
.bcp-modal.open{display:flex}
.bcp-modal-box{background:#fff;border-radius:14px;padding:26px;width:100%;max-width:460px;position:relative;max-height:90vh;overflow:auto;color:var(--ink);font-family:inherit}
.bcp-modal-box h3{margin:0 0 16px;font-size:18px;font-weight:800}
.bcp-modal-close{position:absolute;top:14px;right:14px;border:0;background:none;font-size:18px;cursor:pointer;color:var(--muted)}
.bcp-modal-box label{display:block;font-weight:600;font-size:12.5px;margin-bottom:12px}
.bcp-modal-box input,.bcp-modal-box select,.bcp-modal-box textarea{display:block;width:100%;margin-top:5px;padding:10px;border:1px solid var(--line);border-radius:8px;font-size:13px;font-weight:400;font-family:inherit}
.bcp-form-msg{font-size:12.5px;font-weight:600;margin-top:8px;min-height:14px}
.bcp-form-msg.ok{color:var(--green)} .bcp-form-msg.err{color:var(--red)}

/* Ticket clicable + detalle */
.bcp-ticket-link{cursor:pointer;border-radius:8px;transition:background .15s;margin:0 -8px;padding-left:8px;padding-right:8px}
.bcp-ticket-link:hover{background:#faf9f6}
.bcp-detail-head{display:flex;align-items:center;justify-content:space-between;gap:10px}
.bcp-detail-desc{color:var(--muted);font-size:12.5px;margin:0 0 12px;white-space:pre-wrap}
.bcp-thread{display:flex;flex-direction:column;gap:10px;max-height:38vh;overflow:auto;border-top:1px solid var(--line);padding-top:12px;margin-bottom:14px}
.bcp-msg{background:#f7f6f3;border:1px solid var(--line);border-radius:9px;padding:10px 12px}
.bcp-msg-head{display:flex;justify-content:space-between;font-size:11px;color:var(--muted);margin-bottom:4px}
.bcp-msg-head strong{color:var(--ink);font-size:12px}
.bcp-msg-body{font-size:12.5px;line-height:1.5}
.bcp-reply-msg{font-size:12.5px;font-weight:600;margin-top:8px;min-height:14px}
.bcp-reply-msg.err{color:var(--red)}

/* Responsive */
@media(max-width:1100px){.bcp-grid{grid-template-columns:1fr 1fr}.bcp-features{grid-template-columns:repeat(2,1fr)}.bcp-two,.bcp-two-wide{grid-template-columns:1fr}}
@media(max-width:820px){.bcp-portal{grid-template-columns:1fr}.bcp-side{flex-direction:column}.bcp-grid{grid-template-columns:1fr}.bcp-kitchen,.bcp-rep{flex-direction:column}.bcp-kphoto{width:100%}}